A potential customer called me for advice about the poor quality system he’s just had installed, after taking the cheaper option with a competitor. The quality wasn’t as good as the high definition HIK Vision system I demonstrated.
This is a transcript of a conversation. Have a listen, you won’t believe your ears.
Customer “Hi Paul.”
Paul “Hi Peter, sorry I missed your call then.”
Customer “What I’ve done is I’ve been to a different company to install the cameras, okay?”
Customer “Only because they were cheaper on cost plans. Now they’ve installed the cameras but the box and the app, excuse my French, is s**t”
Please take a moment to listen to the conversation using the player below